Master remote work by contributing to open source projects

If WordPress was a company, it would have 20k employees all over the world making it probably the largest known remote organization on the planet. And you can be a part of it. Today, if you want to. I wish I knew that fourteen years ago.

My long and winding road to remote work

I was 20 when I started my first serious job hunt. I wasn’t yet out of University and my work experience included helping in my grandfather’s pottery shop, running a school newspaper and planting and picking beans for 6 months on a field somewhere in the middle of the UK.

Master Remote Work by contributing to Open Source projects Small.005

I was lost. I didn’t know where to look for, the things I loved doing at the time – reading about media business models, browsing through advertising and marketing campaigns and ordering my friends around into random events, didn’t seem like anything that someone would like to pay me to do.

Master Remote Work by contributing to Open Source projects Small.006

I knew I wanted to work in media, but not be a journalist. I also didn’t want to be stuck in an office for days and hated the thought of giving up my freedom, but I needed a job to be able to survive in the big city because the thought of going back to my parent’s house sounded like a complete disgrace.

The biggest problem seemed to be that I didn’t know what exactly I would be good at and that I had zero experience in any media related field.

Some friends recommended that I look for an internship to get some experience, but all the stories I’ve heard from friends who’ve had internships in Bulgaria, were that interns were used to doing all the dirty, crappy work, that they were not mentored or taught anything useful – they were just exploited as a cheap low-level work force.

So at the end of the day, I had to face facts: with zero valuable experience and no recommendations or connections, my options were very limited. The first thing I dropped was the idea of flexibility, then the requirement for interesting, challenging day to day work and the end – the media industry as a whole.

Master Remote Work by contributing to Open Source projects Small.010I ended up working at a call center for almost two years before I got my first really interesting, challenging job. It paid next to nothing, so for another year, I took night shifts at the call center to be able to afford to work at the other place and to do what, at that time, felt like the first real job I had.

I’m sure this is a familiar career story for a lot of you.

When I started looking for my first job I never considered that there might be a place, where I can start learning and developing skills, mentored by amazing, experienced people, where I could do something of value and feel appreciated for what I bring to the table and nurtured to keep going. And all this – on my own time, with flexible hours and without sacrificing my free time and lifestyle.

They say Remote work is the future of work

Master Remote Work by contributing to Open Source projects Small.012

They say Remote work is The future of work – no offices, no commute, hire from anywhere, work with the best. As WordPress itself is created remotely, more and more companies using WordPress as the base of their business, are going remote, to take advantage of the talented people that have the most WordPress knowledge, who are distributed as well.

Why people love the idea of remote work

Master Remote Work by contributing to Open Source projects Small.014

  • Work anywhere
    • From home
    • From a Thai island
    • From a boat
    • From your remote mountain hut
  • Make your own hours
    • Go surfing in the morning
    • Take care of the kids and family in your own time
    • Adjust your job to your lifestyle – combine them instead of trying to fit in the ultimate work-life balance myth
  • Don’t waste time getting to the office
  • Get an interesting job

The challenges of remote work

  • Dealing with time zones – how do you work with your clients in Europe, your developers in Australia and your PMs in the US?
  • Working Asynchronously is not easy to learn or taught in University
  • Online communication across cultures and different career backgrounds
  • Working as a part of a remote team with no face to face interactions can be hard
  • Documenting to death
  • Need of a strong culture – a great remote company also needs a very strong culture where people are set on the same priorities and value the same things in work and life, otherwise, synergy is almost impossible.

It’s not easy to develop those skills out of the blue. You don’t get born with them and they’re not taught in school. So if you want to be a part of the remote work scene, and have no idea where to start, I’ll give you a simple solution:

Master Remote Work by contributing to Open Source projects Small.023

But I’m not a developer!

Neither am I!

In 2013, I went to WordCamp Europe in Leiden and to its contributor day, completely unsure if there would be anything for me to do. I ended up sharing a table with Ze and the Polyglots and started translating WordPress to Bulgarian. I got hired exactly a year after I started putting serious time and dedicated efforts to giving back to the project. It was not my primary goal when I started contributing. It was the result of my consistency in showing up and doing good work around an area of the project that needed it – the Polyglots team. It was also a result of my involvement with the second WordCamp Europe.

Master Remote Work by contributing to Open Source projects Small.026

It shouldn’t come as a surprise that great people are not easy to find in today’s business world. When a company starts looking for people, the first thing it does is look internally, then ask their friends for recommendations. When a great WordPress company starts looking for people, the first place they look is the Open Source project.

If you are a developer, they’ll look into your code but also how you approach your work and how consistent and passionate you are about your work. But if you’re not a developer, they’ll look for something else – how well you communicate, how well you write, your people skills, how persistent you are, the way you follow up, the way you give and receive feedback, how creative you are. How often you take the initiative.

The way you make things happen.

You don’t have to be a developer to be a great asset for both WordPress and your company.

Still don’t believe me? Here are a few things you can do on the project:

Master Remote Work by contributing to Open Source projects Small.028

Development

  • Front end
  • Back-end
  • Theme development
  • Plugin development
  • Stand alone software development
  • Translation management software development

Teams: Core & Meta | http://make.wordpress.org/core | http://make.wordpress.org/meta

UX & Design

  • Q&A and User Experience
  • Accessibility testing and design

Teams: Design & Accessibility | http://make.wordpress.org/design | http://make.wordpress.org/accessibility

Event management

  • Niche events management
  • Hyperlocal, national and international events
  • Web events
  • Events documentation and processes

Team: Community | http://make.wordpress.org/community

Online marketing

  • Brand awareness
  • Social media management
  • Guerilla marketing

Team: Marketing | http://make.wordpress.org/marketing

Software/Tech documentation writing

  • Inline documentation
  • Development documentation
  • User documentation
  • Building documentation repositories

Team: Docs | http://make.wordpress.org/docs

Support and user management

  • Support engineer
  • Technical support
  • New user experience support

Team: Support | http://make.wordpress.org/support

Software Localisation and translating documentation

  • Learn how to translate software
  • Learn how to prepare/translate localized documentation
  • Learn how to build/extend translation management software

Team: Polyglots | http://make.wordpress.org/polyglots

Training and teaching

Team: Training | http://make.wordpress.org/training

What else can you learn from contributing?

Master Remote Work by contributing to Open Source projects Small.039

How to work in a remote team

How to master communication across time zones and work asynchronously. My work in the Polyglots team requires me to speak to people from literally all time zones and think about all of them when planning or communicating. The WordCamp Europe team has 18 people in different time zones with different backgrounds and experiences. Weekly meetings, short and long term tasks as well as making complex decisions are a part of our day to day work.

The Gentle Art of online communication

How to talk to people, how to give feedback, how to receive feedback. Not to take things personally, to approach everyone with kindness and understanding. The concept of “Always assume no harm is meant”. These are things you’re forced to learn if you want to get things done in an open source project. Volunteers are people who take pride in their work, but people from different countries, continents and cultures express pride in different ways. They also express excitement, anger, and disappointment in different ways. It’s essential to learn to recognize the real message behind anything anyone says online and to learn to appreciate the differences of your teammates.

How to delegate

In an open source project, the bus factor is crucial. It’s so common for something to all of a sudden be left without a maintainer. We’re all volunteers and life happens. So one of the best things you learn while doing it is how to make yourself scares. This is a very useful mindset if you’re planning on leading a remote company. Or any company at all, to be honest.

How to lead with grace

It’s not every day that you can pick up a part of a project and just start leading. But with volunteer-run projects, the need for strong leaders is obvious. In a project like this, you have the opportunity to pick up a small part and embrace the responsibility of owning it. I got thrown into a leadership role without asking for it, but because I was passionate about my team and wanted to help out, I did my best. 

Leading people is impossibly hard when nature made you a hot headed control freak

I failed on multiple occasions and I’m still learning. But it’s also rewarding and beautiful. And if you develop your leadership skills within a volunteer project, you will learn how to motivate people the right way in all your future errands.

How to be a great human being

And if not any of the above, contributing to open source projects will teach you how to be a great person. You learn that every day from all the people you work with. It’s an alternative universe where people are driven by different things than in the corporate world. Ask anyone what they love most about WordPress. You’ll hear one answer more than anything else: The people.

Decisions are made by those who show up

I find this quote by Aaron Sorkin to best describe the values that open source thought me.

Decisions are made by those who show up. Don’t ever forget that you’re a citizen of this world, and there are things you can do to lift the human spirit, things that are easy, things that are free, things that you can do every day: civility, respect, kindness, character. You’re too good for schadenfreude, you’re too good for gossip and snark, you’re too good for intolerance, you’re too good to think people who disagree with you are your enemy. Don’t ever forget that a small group of thoughtful people can change the world. It’s the only thing that ever has.

Contributing can be a hobby, a way to do something of value to feel good and be a part of the community. But that hobby can ultimately lead to you finding flexibility, freedom and purpose in your day to day by landing an amazing job.

Fourteen years after I started looking for my dream job, I got head hunted and hired at Human Made and in the last fourteen sixteen months, I’ve been traveling the world while building amazing websites on WordPress and organizing important events alongside some of the brightest people in the industry.

This is, without a doubt, a dream job. You don’t need to spend fourteen years looking.

If I can rephrase the Sorking quote above so it fits my agenda, it would sound like this: “Things happen to those who show up.”

Master Remote Work by contributing to Open Source projects Small.049

So show up

http://make.wordpress.org

This is a transcript of a talk I gave at WordCamp Porto 2016 on May 14th. Slides:

Join us for Global WordPress Translation Day – April 24th, 2016

For the past four months the amazing WordPress Polyglots team  has been busy arranging Global WordPress Translation Day – a WordPress contributor day solely focused on translating WordPress and understanding the processes behind software internationalization and localization.

The event has multiple layers and aims to entertain and educate. Its main objective is to bring more people on board to help WordPress get to more people around the world.

WordPress is available for translation in 162 languages and the core project is 100% translated to 54 of them and more than 50% translated to 36. Another 72 locales are in progress or early development.

 

True polyglot Wapuu refreshing his 162 language skills preparing for Sunday
Wapuu speaks 160 languages, currently refreshing his skills preparing for Sunday

Events

Thirty-seven contributor days have been planned in different cities around the world and 11 more are organised remotely. Countries like India, Japan, Italy, Germany and Greece have multiple events going on in several different cities.

Everyone willing to participate can tune in online in the #Polyglots Slack channel and get help translating their favorite plugins, themes or WordPress itself.

Wonder if there’s an event near you? See the map and find out. But if there isn’t one, don’t worry – the team will be available to help you get started on the Polyglots Slack channel and Online during live sessions thanks to Crowdcast.

gwtdglobe
Click on the image to open the map

Sharing knowledge: 24 hours of live streaming sessions on i18n & L10n

Starting at 0:00 UTC on April 24th, there will be 24 live sessions, one starting each hour, focused on translating WordPress or preparing your products for translation. Each session will be recorded and available to watch whenever you decide to join the streaming. The content is focused on helping translation contributors but also plugin and theme authors, who want to add their products to the official WordPress repository and have them available for translation at http://translate.wordpress.org.

Live sessions for translators

Learn about the tools and best practices when translating WordPress. Meet the Polyglots team and learn how to become a contributor. Meet some of the most experienced WordPress translation editors and attend online tutorials about translating WordPress in your own language.

Online instructions for translating will be available in English, Japanese, Hindi, Bulgarian, Slovak, German, French, Spanish, Portuguese, Lithuanian, Italian, Dutch, Swedish and Spanish as spoken in Venezuela.

What if your language is not available yet? You can request it and become a translation editor yourself.

Live sessions for developers

How to create a translation community around your plugins and themes? How to prepare them for translating and how to get them added to translate.wordpress.org, where 5000 people are already translating every day?

How do WordPress language packs work? What is the future of the translation management platform of WordPress and is WordPress core going multilingual?

You can find all these answers in the several i18n sessions we have in store for you from experienced plugin developers and WordPress core contributors – WordPress 4.6 release lead and Polyglots technical lead Dominik Schilling, WordPress core developer and 4.1 release lead John Blackbourn, Claudio Sanches, author of more than 40 plugins in the plugin repository.

Participants

More than 1200 people have signed up to take part in the event – whether by attending local events, remote events or watching live sessions. Attendees (so far) represent 105 countries all over the world.

GTD-twitter-cover

See you there!

P.S. The WordPress Global Translation Day Live Streaming is inspired by the amazing work of Scott Basgaard on WordSesh. Thank you for all your help, advice and support.

We Need to Talk about the REST API: the non developer guide to the future of WordPress

25% of the web and growing – that’s the current distribution of WordPress

All types of projects are built with WordPress – from cooking blogs to corporate websites, to high traffic media sites to complicated CRM like projects and SaaS products. But is one platform really capable of doing all that well?

We’re all grown-ups, there are no fairy tales in software development and a one-solution-fits-all platform is nonexistent. So then how can this be?

Can there be a software platform that is perfect for both my grandma’s cooking blog and the complex website build of The Sun with hundreds of thousands of posts and a sophisticated flexible editorial management UX at the back?

This post is a modification of a talk called “We Need to Talk about The REST API” (Slides)  that I gave at WordCamp London 2016 on April 10, 2016. In this talk, I looked into how the REST API helps WordPress get out of its comfort zone to become a part of a bigger technology stack.

The REST API – the next important milestone for WordPress

WordPress is constantly growing. The way people use and perceive WordPress over the years changes. When it started it was just a blogging platform.

WordPress’ faces through the years
  • In 3.0, it started transforming into cms with the introduction of custom post types
  • In 3.8 after a major redesign of the admin area and with a sophisticated media library and editor on the back, it started being more and more appealing for bigger publishers, developers started using it for larger builds
  • With this, the business ecosystem around WordPress grew and developers started building complex services to extend it and compensate its flaws so it can work for big website builds (SEO, Security, Speed Optimization).
  • And at some point, more and more people started using it as an application Framework.
Screenshot 2016-04-05 14.29.55
A slide from 2014 State of the Word given by WordPress co-founder Matt Mullenweg at WordCamp San Francisco

Enter the WordPress REST API

WordPress 4.4 introduced the infrastructure for the REST API with the endpoints being planned to go in with the 4.7 release. The REST API is already developed as a featured plugin and used in production for many projects.

The REST API is the next phase and it will allow WordPress to be considered as a key element of larger, more complex projects. How? By providing a clear path to the WordPress content for any technology.

Why is this important?

If we think about WordPress as a real living and breathing creature, we need to admit – it’s got a lot of responsibilities. It needs to be nice to everyone! It needs to be modern, hype and tries to fit in with the other cool kids, it needs to be really bad ass and all powerful, strong and deep and sophisticated, but also very friendly and easy going to everyone new that would just like to say hello, have a quick convo and then go. It hosts huge parties for a lot of people every day and it does all the organising, preparation and execution alone!

It’s expected to be able to feed everyone and prepare hundreds of thousands of pieces of food, but at the top quality and very fast, otherwise the crowd will get impatient and will go eat somewhere else. But it also needs to entertain everyone while preparing the food, serving the food, cleaning after everyone, not allowing unwelcome guests to spoil the party all the while looking gorgeous in accordance to the latest trends.

And even though it’s got a Ph.D. these days, it needs to be friendly and obliging to everyone who still expects it to behave like it did in kindergarten. 

If WordPress was a creature, it would be burnt out, stretched and probably at the verge of suicide because of the impossible expectations towards it to be good at EVERYTHING and execute everything itself.

If you think about it, it’s not far from how a gifted, experienced, knowledgeable control freak feels when they get too much on their plate. You want to do everything, the way you know is the right way to do things and you insist on doing it all yourself, even though you know there are people out there that, if you just give them access, if you allow them, can help you deliver better results for the guests at your party.

The REST API is for WordPress that strike of genius that hits control freaks just before they break that allows them to finally let go.

The REST API will teach WordPress to Delegate

To be the best it can be in the kitchen, providing the essence of the party, while leaving the delivery of the food, the presentation to the guests, the entertainment and the security of the party to the cool kids, who can do it better.

WordPress as a headless CMS

On of the biggest strengths of WordPress is it’s easy to grasp, comprehensive and full-featured publishing backend that is also extendable and customizable with the use of plugins

Authors and editors love publishing with WordPress. They like the rich visual editor, the easy way to add and manipulate images, the tools, the distraction free mode and many more small but significant gems that streamline content creation.  WordPress is great for that.

The REST API will allow companies to develop products using WordPress just for its backend, separating it from the theming system, which nowadays, is used to create the front end – the design of the website, that the general audience sees.

WordPress is a monolithic CMS – it takes care of both the front end and the back end. The REST API will help to decouple the front end from the backend and WordPress can be used as just a publishing – not a site creating tool. Image source: “Talking to 25% of the web: a comprehensive guide to the WordPress REST API”

That way there is no limitations of the technologies used to build the front end. Remember these guys? They’ll be constant companions to WordPress from now on and together they’ll do great things!

Use WordPress as a content management system to feed multiple front ends

Using the API, developers can use the content from one or multiple WordPress instals and deliver it to multiple front ends. You can use the content of a single WordPress install to feed a website, a mobile app of your choice or a particular part of a larger website that has different content management systems and several different channels it delivers to.

WordPress as a headless CMS, delivering content to multiple platforms through the REST API. Image source: “Talking to 25% of the web: a comprehensive guide to the WordPress REST API”

That’s all great, but can you show us some examples?

Sure. Let’s look at some projects that use the REST API in production.

http://nomadbase.io is a browser app that aggregates geodata from social media channels and stores it in a WordPress database. The frontend is React and the next phase for the product is a React powered native iOS app that will reuse the code from the browser app.
http://ustwo.com – an award winning digital company, built their website with a WordPress backend and a React powered frontend.
The New York Times build a new Backbone interface to allow journalists to quickly produce content for its live coverage platform. Journalists send updates from the WordPress backend (or via Slack). The content can be read by JSON feeds. When journalists save, the content gets send to a custom service they call Invisible City. The REST API is used to allow that to happen via custom endpoints. WordPress displays the content on the frontend for SEO reasons, but the data is received via web socket from Invisible City and rendered via React.

Beyond the corporate website: The opportunities

  • Create context-specific solutions
  • Reusable, portable content
  • Separation of concerns
  • Familiar backend for authors and publishers
  • Integrate WordPress as one part of a content-authoring workflow

Growth pains: the challenges coming with the REST API

By now we saw the opportunities the REST API will provide for WordPress. But as any complicated technology advancement, it comes with it all sets of challenges and changes for parts of the WordPress ecosystem.

The front end features of WordPress core get lost

A REST API-driven website loses frontend features that are linked to the WordPress theme system, like menu management and post previews. Front end developers need to take responsibility for re-implementing features that come for free with WordPress. If they are not rebuilt, users must do without them. When writing project specifications for an API-driven project, it will become necessary to be very specific about the features that the client needs and not just assume that because they are in WordPress they are available. To solve this problem, we anticipate the emergence of REST API base themes that rebuild WordPress features on the frontend. These boilerplate themes will be written in different languages and will provide a starting point for frontend developers to build on.

WordPress site builders will lose control of the front end

I got into the WordPress Ecosystem from traditional web development and I was able to start building sites on my own very fast with a couple of experiments and after taking a few front end courses online. That meant that with WordPress core, a premium theme and a bit of CSS tweaks I could build a site quickly and for many, many, many things that I previously had needed a developer, I no longer needed one.

When we created the first website for A Day of REST – the first WordPress REST API conference, we decided to go with a theme because the development team at Human Made was very busy, we didn’t have allocated dev resources and we needed to get the site up fast. So in a way, we took advantage of everything the ecosystem had to offer – core, a premium events theme, our own knowledge of how to tweak it to fit our corporate identity and the content, that I and Siobhan were in charge of.

The A Day of REST site I built with Siobhan

In less than 2 days we had a site. But it wasn’t great. And not only it was not great, it wasn’t ideal for a conference dedicated to the REST API to not utilize the technology for its own website.

So Joe rebuilt the website in a weekend, using the REST API and a React power theme designed by Noel. He also open sourced the code and created a cute little widget at the bottom of each page that allowed developers to see the API requests for each of the pages. Brilliant!

The new FeelingRestful.com with a WordPress backend and a custom React.js front end.

The problem is Siobhan and I did not realise the impact the theme would have on our publishing processes until Joe wrote about it and we started using the new site.

Overnight, we ended up unable to preview posts, manipulate images within posts, create and edit menus and do any type of CSS tweaks. Even the smallest changes needed a developer with enough JavaScript/REST API knowledge. 

When using the REST API, it’s important to take this into account. That’s especially important when creating specifications for projects using the REST API for clients who might be used to the front end manipulating features of WordPress. Front end developers will need to rebuilt those as they are not yet a part of what comes packages with the REST API.

And this is, actually, one of the deal breakers for the merge of the API in WordPress core.

No more layout building from the visual editor

To be able to deliver data to multiple devices, the REST API will require the content to not be over formatted in the WordPress admin. That’s why REST API driven sites will not rely on WYSIWYG in TinyMCE for page layouts. Content will be added through modular page builders that format the content in a different way.

Progressive enhancement 😱

Developers need to address the issues of some browsers not supporting JavaScript ensure that the web stays accessible. It might be costly for some projects, but it’s important to not overlook this. Otherwise, you’ll get Rarst even more grumpy than he usually is. And we don’t want that because we like Rarst.

What will change?

  • WordPress will become just one layer of a larger technology stack
  • WordPress will be used for huge, enterprise projects
  • WordPress developers will specialize in backend development
  • WordPress will (finally) be adopted outside of the PHP communities
  • New, funnelled, role-based admin interfaces will become much more common

What will NOT change?

  • Themes and theme shops are not going anywhere
  • WordPress will still be used for both cooking blogs and The SUN
  • Backwards compatibility will not be forgotten
  • WordPress’ mission will remain the same: To Democratise Publishing

Slides

https://speakerdeck.com/petya/we-need-to-talk-about-the-rest-api

Learn more about the REST API:

 

A very special thank you to Scott Evans for the amazing panicked, burnt out Wapuu and to the creative community of wapuu designers for their inspiring work. 

Gone with the wind: Lessons learned from a year of location independence

My mom’s chicken soup has no equal anywhere else in the world

I can sum up my year of wandering the globe with that simple statement, but as it’s something that everyone discovers at some point in life and has nothing to do with location independence, I can try and be a little more insightful.

This article is based on a talk I did at WordCamp Torino on April 2nd, called “Gone with the wind: lessons learned from a year of location independence” in which I shared my takes from the past year on

Communication, productivity, and happiness.

In January 2015, I officially became a human. In other words, I was hired by Human Made – one of the top WordPress agencies in the world, 100% distributed with people working from several different continents and clients on both sides of the ocean.

Having contributed to WordPress and organised WordCamp Europe in 2014 with a global team of WordPressers from 6 different countries, I had already gotten a sense of remote work. I thought I was prepared and couldn’t wait to go fully remote, to be able to work from anywhere, make my own working hours and go travel the world.

wctrn Gone with the wind images.003

Fourteen months later, after 21 countries on 3 continents, 12 conference talks, 4 organised events, 9 launched projects and 123,324 Slack messages (as of last week), here’s what I learned about winning at remote work.

Communication


Set expectations in writing. Meet them.

Not really a huge discovery for those of you whose main day to day consists of mostly client work. But what’s important in a remote company, is to do this with not just your clients, but your colleagues and mostly – yourself.

In a remote company how successful you are depends on your results. Nobody cares where you are and how you work, as long as things happen when expected and as promised.

At Human Made, we do weekly updates with our deliverables for the week (that we set for ourselves) and combine that with a report of what we did in the past week. Client communication loops are also weekly and if we can’t catch up in a call, we do it in writing.

Those weekly checkups are the pillars of our projects and help you structure your week and plan the following one better.

wctrn Gone with the wind images.030

When expressing yourself in writing, always assume no harm is meant

Online communication is hard. Online communication across countries, cultures, languages and industry backgrounds is impossible. That’s why there are these simple rules to follow when talking to people online:

  • Assume no harm is meant. Always. Strip the sentence of what you consider passive aggressive and get to the core message.
  • Be constructive. Overcommunicate if you need to. To be sure if the other person means exactly the thing you’re assuming, state it and ask for confirmation. Do this, until you read “Correct”.
  • Don’t take anything personally. In 95% of the cases, it’s not going to be about you.
  • Don’t take yourself too seriously. Asking works better than demanding or stating expectations. Thanking someone for their effort to start the conversation goes a long way.
  • When in doubt, be nice. Kindness is a universal language. In writing, it needs to be specifically expressed or it can be missed. Responding to aggression with kindness will have surprising results. Try it.

Communication is oxygen

wctrn Gone with the wind images.011In a remote environment, we use tools to replace the live interactions of the office. Blogs, Slack, Screen Hero, Zoom, Trello, Skype, Hangouts, Dropbox Paper cover our needs of live and asynchronous communication.

Oxygen deprivation is lethal. But so is overdosing on oxygen.

Because we need to compensate for the lack of facial expressions and body language, remote workers tend to overcommunicate to get their message through. There’s also the need for a virtual watercooler, which usually turns out to be the general chat channel. The urgency of live communication can quickly become overwhelming and that’s hurting the productivity and the health of the team. People feel guilty when they’re not able to respond to a message immediately or suffer from fear of missing out when they’re too far from the live channels. That’s why it’s important to set rules for yourself in terms of online / offline time and your availability for live interaction:

  • Set Do Not Disturb mode for Slack (or Hipchat, or skype, or the other tools you use) and turn off all notifications once you get offline on all your devices
  • Set clear expectations when you’ll be online and when not
  • Be clear about the focus time that you need if you’ll be working but away from Slack
  • Use asynchronous channels as much as possible. Which brings me to my next point:

Document everything

wctrn Gone with the wind images.019

Every meeting, every new turn of events needs to be put in writing so that the other members of the team can clearly see and know about it.

  • New business development goes on the client Trello card
  • Project development and progress goes into weekly meeting notes collected on an internal blog or Dropbox Paper / Hackpads
  • Project specification changes go into the Project wiki on GitHub

Productivity


Choose your daily goals early and carefully and stick to them

Screenshot 2016-04-03 19.08.42

Keep your goals right in front of you throughout the day and avoid distractions until they’re completed. I use a Wunderlist for current tasks and love it: it’s web based and syncs across devices.

Learn and optimise

wctrn Gone with the wind images.024

Self-check, monitor your ways and improve your processes. If you’re not already using a time management tool like Rescue time, try it for a couple of weeks. It’s going to help you learn more about the way you work.

Be prepared and take advantage of offline time

Work whatever happens. You can’t let the lack of wifi or the partying people around you distract you. They’re on vacation, but you’re not. Plan for offline:

  • ABC! Always be charging. Don’t drain your computer battery while power is available. Keep your other devices charged as well.
  • Offline is going to happen while you travel, so don’t let that surprise or disable you. No wifi means focused time for in-depth work on a task and coding / designing / writing without distractions. Embrace it.
  • If you need to be online and can’t afford the offline time (client meetings are a good example), always have a backup plan. I have a wi-fi dongle with me at all times or I’m prepared for tethering from my phone even when I’m in a foreign country. A local sim card with data might cost you different amounts around the world, but it’s worth it and your colleagues and clients will thank you later. Do the research before you get to the next country.

Happiness and Self-care


The risks of remote work are real and you need to be careful and disciplined to escape them.

Burnoutwctrn Gone with the wind images.028

People in all time zones and collaborators all over the world mean there’s always someone to talk to, tasks to execute and another thing to complete before you stop for the day. Burnout is real in the remote work environment, it’s dangerous. Fear of missing out leading to no time off is also pushing a lot of remote workers to never close their laptops. How to avoid it?

  • Watch out for yourselves. Is someone online all the time? Are they constantly replying to messages even though it’s night time in their time zone? Call them out on it, check why that’s happening.
  • Encourage others (and yourself) to take enough time off. We have a minimum required holiday at Human Made (everyone needs to take at least 28 days a year) but our overall vacation is unlimited and as long as you give enough notice, you are encouraged to take all the time you need
  • If you’re feeling unproductive, stop. You can continue tomorrow. Don’t force yourself into working if you don’t feel well. Remember: results are what matter.

Isolation and loneliness

One of the biggest challenges remote workers face is loneliness and isolation. Live human interactions are important, so create opportunities for them to happen.

 

  • If you don’t want to travel, go to a co-working space where you can meet like-minded people.
  • If you love to travel, do it with other people. In 2015, I took a road trip around Europe with my colleagues and for a month we worked together, met several different WordPress communities, explored the continent and had fun.
  • Get together every few months to hack on projects and spend quality time. Each year we have at least one get together with everyone else, but we also plan monthly co-working locations with just a few people or drop by someone else’s house, work together and sleep on their couch for a week or two.

The most important thing to do here is to recognise the risks and actively plan against them. 

wctrn Gone with the wind images.040

At the end of the day and after crazy 14 months, the best thing remote working gave me was the appreciation for the place I call home. Being away makes it that much sweeter when you finally go back.

Because location independence can also mean enjoying your mom’s chicken soup for a week or two. And after just 14 months of being all over the world, in my book, that’s right next to my month of early morning walks on the beach in Thailand.

Slides:

https://speakerdeck.com/petya/gone-with-he-wind-lessons-learned-from-a-year-of-location-independence

Recommended remote working reads:

Does WordPress speak your language?

  • WordCamp Switzerland, Sep 19th, 2015
  • WordCamp Netherlands, Sep 26th, 2015

WordPress speaks more than 100 languages. Many people don’t realise that that’s one of the main reasons of the software growing globally to power more than 24% of the web. This talk will shed a bit of light on who translates WordPress and how you, as a plugin or theme author, can grow your products following the example of the core software. You get to meet the largest WordPress contributor team – the Polyglots – 4000+ people who donate their time and effort to get WordPress to as many people and place as possible.

On Making WordPress

  • WordCamp Cologne, June 6th, 2015
  • WordCamp Croatia, September 6th, 2015

This is a talk about contributing to WordPress for the right reasons and making the most of your contribution time. It covers the most common reasons people have started to contribute and kept contributing and gives a brief overview at all the different contributor teams on the project.

On The Road – WordPress, Travelling and Productivity

WordCamp Bratislava, April 23rd, 2015

As the WordPress ecosystem grows and the demand for high-quality professionals grows with it, clients want to hire the best in the field no matter where they are in the world. WordPress companies adapt too, hiring the best professionals no matter where they are. This gives WordPress professionals a unique flexibility and the opportunity to satisfy their passion for travel and adventure and to supplement their everyday life with a lot of awesomeness.

This talk is about the active, “on the go” lifestyle and how it helps you boost creativity & productivity and encourages you to never stop learning, which ultimately affects how you grow as the goal is not to reach a specific place but to always keep moving.

http://wordpress.tv/2015/11/17/petya-raykovska-on-the-road-wordpress-traveling-and-productivity/

 

On the road – work and travel as a remedy for burnout

“Sal, we gotta go and never stop going ’till we get there.’
‘Where we going, man?’
‘I don’t know but we gotta go.”

Jack Kerouac, On the Road

I’ve been reading so much about burning out recently that I think I’m burning out from it.

But all jokes aside, burning out is a very real and very serious problem in Free and Open Source Communities and it terrifies me.

In February, I joined Human Made, one of the best WordPress agencies in the world, home to some of the most amazing, interesting, funny, dedicated and driven people I’ve had the pleasure to meet since I got involved with the WordPress community.

Culture is key for Human Made – people are chosen to join based on their knowledge and expertise, but also based on their overall attitude towards what they do. This makes for a bunch of loyal, devoted and very focused on work 20+ people.

At Human Made people love what they do and are free to do it on their own time and make up their own schedule. Apart from our client work, a lot of us are actively involved in different aspects of the Open Source project. And we are as global as WordPress itself – a growing number of people in all timezones, always alert, always awake, always excited to talk about the next new thing or there to help you should you need anything.

As wonderful as this freedom sounds, it’s sometimes impossible to control and tame it. And you end up working 14 hours a day without even noticing.

“My fault, my failure, is not in the passions I have, but in my lack of control of them.”
Jack Kerouac

I started contributing to WordPress in 2012 with translations for Bulgarian. The sense of purpose I felt with every contribution got me so high, that at the end of 2014 I had put in almost a full year worth of time and energy into the project, I was actively helping the Polyglots team and had a successfully organised 1000 people global WordCamp behind me.

My 2015 began with trials for two amazing WordPress companies while I was still at my agency position at MazeLabs. Polyglots work and community work on the side, January was gonna be the end of me. I got no more than 3 hours of sleep per day for the whole month.

Adrenaline, excitement, curiosity and devotion kept me going, but I can safely say I was out of control. My passions and ambitions were killing me. Luckily, I joined the right crew.

“The only people for me are the mad ones, the ones who are mad to live, mad to talk, mad to be saved.”
Jack Kerouac, On the Road

Humans talk about problems. Not after they happen, but while they’re happening. I think the transparency is one of the things I most love about my new company. It’s like nothing I’ve seen before. The risks are out in the open and discussed and solutions are sought all the time, ideas brainstormed and policies changed accordingly. We are now required to take at least 25 days off per year and ideas that would help people rest more and be happier are strongly encouraged and supported.

Sharing and taking care of each other is high on the list for people at Human Made. I’ve been chased out of Slack channels and told off for working long hours, I’ve been forced to admit when I’ve been overwhelmed and today I feel safe.

I also realise perfectly well it’s not about me or any other person individually. It’s about keeping the company healthy and strong.

Taking care of burnout has nothing to do with the warm family-like work environment at Human Made. Of course we care about each other. But eliminating burnout is actually a very logical, very practical need.

Burnout, even if it’s a result of the best of intentions, equals lack of productivity. Burnout equals unhappy, exhausted, anxious people who make mistakes and end up hating what they do.

So it has to go.

“The best teacher is experience and not through someone’s distorted point of view”
Jack Kerouac, On the Road

IMG_9244

The #HMRoadtrip

Working hours under control. Productivity boost. People inspiration. Real human interactions. Knowledge sharing. Adventure. Driving. Laughter. Music.

That’s what April’s gonna be about.

Starting this week I’m hitting the road with Rob and Jenny (Franz will join us too at some point) in an attempt to escape routine and burnout and to take control of the freedom we have as a remote company instead of allowing that same freedom to swallow us whole.

We’re going to co-work while we drive through Europe from Sofia to Seville, taking a couple of days off every week to allow ourselves to breathe and learn and experience the places we go to and interact with the people we meet.

We’re going to be at WordCamp Vienna, WordCamp Slovakia and WordCamp Barcelona in three consecutive weekends. To speak, volunteer, contribute back to WordPress, have fun and hack on projects.

Follow the #hmroadtrip on Twitter and Instagram.

And if our plans go through your city, shout out. We’d love to meet you.

“There was nowhere to go but everywhere, so just keep on rolling under the stars.”
Jack Kerouac, On the Road

See you there!
Petya

The Fight for Independent Media

WordCamp London, March 2015

The story of The Openmedia.bg. How a small group of people is trying to improve the media scene in Bulgaria.

Open Media Foundation is a Bulgarian NGO that aims to provide smart solutions to some of the problems of local media using open source tools. This presentation looks in depth into the problems and shares the solutions of the co-founders of the foundation Petya Raykovska and Dimitar Dimitrov.